An important person in the company (all praise the company!) has just attempted to send me an updated security certificate by email.
Oh, no, no, no, my friend! Surely you know that I’m running Micros~1 Outlook as my office mail client?
You see: Outlook knows what’s good for you, and apparently, security certificates are not. Indeed, Outlook will not allow me to access this file, or even give me the option of “Don’t worry, I know what I’m doing.”
[Here's a fun fact: The certificate was *sent* *using* *Outlook*. So, Outlook will happily send files that it deems to be unsafe, but the poor sap on the other end won't get to use it.]
Now, I tend to place a degree of value on others’ time. So it pains me to have to reply to someone saying “Hi, Outlook won’t let me open your attachment. Can you jump through hoops X, Y, Z to get it to me?”
Outlook used to simply be a poor email client. Now it has become actively counterproductive.