The Open Plan Office
Right! This is a rant. I currently work in an Open Plan office. This is designed to encourage a better atmosphere where people can discuss things and collaborate? Or is it easier for a boss to keep an eye of who’s slacking off? Whatever the intention, I notice the following effects:
- All barriers for sound are removed. This typically make the office very noisy. You are likely to hear: One half of a conference call, One half of a heated discussion about insurance or heating installation, sighs, coughs, yawns, shuffles, footsteps, coffee slurping, chairs creaking, necks cracking, fingers typing. If, like me, you tend to shift your attention quite rapidly it becomes a cacophony.
- At any given time, there is at least one pair of eyes looking at you – and you are guaranteed to look back. This causes that awkward social phenomena of “mutual paranoia” wherein both parties stare at each other wondering how long the other has been watching.
What’s the alternative? I think individual cubicles is the other extreme. It encourages isolation (The geek in me just had a brief moment of excitement as I typed that, but the human in me wants to cling to the hairline cord of social adeptness). At Microsoft, I think they had a fairly good solution. The office was separated into cubicles, but each cubicle had 3-4 people… usually on the same projects. This means that sounds from elsewhere are well muted and you can still lean round for a chat with your colleague.
Well, the company I work for are hoping to move to new premises at some point in the near future. (Deliberate vagueness avoids trouble). I really want to suggest a move away from open plan but I don’t think the idea would be taken seriously: Next to MEETINGS it’s the best excuse for the lack of productivity!
Typed at 1am- please forgive spelling/grammar.
